Last updated: August 29, 2026

FantaStreet, operated by Bin Estrella GmbH, provides this website, store and related services (the “Services”). The store is powered by Shopify. This Privacy Policy explains how we collect, use, disclose and protect personal information when you visit, use or purchase through the Services or communicate with us.

If this Privacy Policy conflicts with our Terms of Service regarding personal-information practices, this Privacy Policy controls.

Personal information we collect or process

Depending on how you interact with the Services and where you live, we may collect or process:

• contact details, including name, billing and shipping address, phone number and email address;
• payment and transaction information, including payment method, payment confirmation, order details, returns, exchanges and cancellations;
• account information, including username, password, preferences and settings;
• communications with us, including support requests and product reviews;
• device and network information, including browser, device identifiers and IP address;
• usage information, including pages viewed, items added to cart or wishlist, and interactions with the Services;
• marketing preferences and advertising interactions;
• information needed to prevent fraud, comply with law and protect the Services.

FantaStreet does not ordinarily receive or store the full card number used at checkout. Payment details are processed by payment providers such as PayPal, Asiabill and their payment-network partners under their own privacy notices.

Sources of personal information

We may collect personal information:

• directly from you when you browse, create an account, place an order, request a return, contact support or otherwise provide information;
• automatically from your device through cookies and similar technologies;
• from Shopify and service providers that support payments, analytics, customer service, fraud prevention, fulfilment, shipping, advertising and site functionality;
• from business partners or other third parties where permitted by law.

How we use personal information

We may use personal information to:

• provide and improve the Services;
• process payments, orders, shipping, returns, exchanges and refunds;
• maintain accounts and remember preferences;
• communicate about orders, accounts, support requests and policy updates;
• personalize content and product recommendations;
• send marketing communications where permitted and manage opt-out requests;
• provide and measure advertising;
• prevent fraud and secure the Services;
• comply with legal obligations, respond to lawful requests and enforce our terms and policies.

How we disclose personal information

We may disclose personal information:

• to Shopify, payment providers, fulfilment and shipping providers, IT and hosting providers, analytics providers, customer-support providers and other vendors working on our behalf;
• to advertising and marketing partners where permitted by law and subject to applicable choices;
• when you direct or consent to a disclosure;
• within our corporate group;
• in connection with a merger, acquisition, financing, reorganization, bankruptcy or sale of business assets;
• when required by law or reasonably necessary to protect the Services, our rights, or the rights and safety of users or others.

We do not rent or sell personal information for money. Some privacy laws define “sale,” “sharing,” or targeted advertising more broadly; where those laws apply, you may have opt-out rights.

Relationship with Shopify

Shopify hosts the Services and processes information about your use of the store. Information you submit may be shared with Shopify and service providers in countries other than your own. Shopify may use information from interactions with this and other Shopify merchants to provide enhanced services. Learn more in the Shopify Consumer Privacy Policy and use the Shopify Privacy Portal where applicable.

Cookies and analytics

We and our providers may use cookies and similar technologies to operate the store, remember preferences, understand usage, measure marketing and provide relevant advertising. FantaStreet currently uses Google Analytics and Shopify analytics. Available consent controls may vary by region. Browser settings can block some cookies, but doing so may affect functionality.

Third-party websites and links

Links may lead to websites or services we do not control. Their privacy and security practices are governed by their own policies. FantaStreet does not guarantee third-party content or practices.

Children’s data

The Services are not intended for children under the age of majority where they live. We do not knowingly collect personal information from children in violation of applicable law. A parent or guardian who believes a child provided information may contact us to request deletion.

Security and retention

We use reasonable administrative, technical and organizational safeguards, including encrypted HTTPS connections. No security method is perfect, and we cannot guarantee absolute security.

We retain personal information only as long as reasonably necessary for the purposes described here, including providing Services, maintaining records, complying with legal obligations, resolving disputes and enforcing agreements.

Your rights and choices

Depending on where you live, you may have rights to request access, correction, deletion, restriction, objection, portability, or information about the handling of your personal information. You may also have rights to withdraw consent or opt out of certain targeted advertising, sale or sharing.

To exercise a right, email support@fantastreet.com or use our contact page. We may need to verify your identity. Authorized agents may be required to provide proof of authority. We will not discriminate against you for exercising applicable privacy rights.

You may unsubscribe from promotional email using the link in the email. We may still send non-promotional messages about orders, accounts or support matters.

International transfers

Personal information may be transferred, stored or processed outside your country. Where required, we use recognized transfer mechanisms, such as adequacy decisions or standard contractual clauses.

Complaints

Contact us if you have a complaint about our processing of personal information. Depending on your location, you may also have the right to complain to a local data-protection authority or appeal a decision regarding your request.

Changes to this Privacy Policy

We may update this Policy to reflect changes in our practices or legal requirements. We will post the revised version, update the “Last updated” date, and provide additional notice where required.

Contact information

Data controller / company: Bin Estrella GmbH
Store: FantaStreet
Website: https://www.fantastreet.com
Commercial register: HRB 96115, Amtsgericht Darmstadt
Registered address: Pallaswiesenstraße 180, 64293 Darmstadt, Germany
China branch: Shenzhen Zhangzhimen Technology Development Co., Ltd., RM3A05, C Building, JCXG Zone, Xili, Shenzhen, China
Privacy email: support@fantastreet.com
Contact page: https://www.fantastreet.com/pages/contact-us