Privacy Policy

Last updated: August 29, 2026

FantaStreet provides this website, store and related services. The store is powered by Shopify. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have.

1. Information we collect

Depending on how you interact with the store, we may collect:

  • Contact details: name, billing and shipping address, phone number, email address
  • Order information: payment method, order details, returns, exchanges, cancellations
  • Account information: username, password, preferences
  • Communications: support requests, product reviews
  • Device and usage information: browser, device identifiers, IP address, pages viewed
  • Marketing preferences and advertising interactions

FantaStreet does not store the full card number used at checkout. Payment details are processed by payment providers such as PayPal and Asiabill under their own privacy notices.

2. How we use information

We use personal information to:

  • Provide and improve the store
  • Process payments, orders, shipping, returns and refunds
  • Maintain accounts and remember preferences
  • Communicate about orders, support requests and policy updates
  • Personalize content and product recommendations
  • Send marketing communications where permitted
  • Prevent fraud and secure the store
  • Comply with legal obligations

3. How we share information

We may share personal information with:

  • Shopify and service providers that support payments, analytics, customer service, fraud prevention, fulfilment, shipping and advertising
  • Advertising and marketing partners where permitted by law
  • Our corporate group
  • Authorities where required by law

We do not rent or sell personal information for money.

4. Shopify

Shopify hosts the store and processes information about your use of it. Information you submit may be shared with Shopify and service providers in countries other than your own. Learn more in the Shopify Consumer Privacy Policy.

5. Cookies and analytics

We and our providers use cookies and similar technologies to operate the store, remember preferences, understand usage and measure marketing. FantaStreet currently uses Google Analytics and Shopify analytics. You can block some cookies in your browser settings, but this may affect functionality.

6. Third-party links

Links may lead to websites we do not control. Their privacy practices are governed by their own policies.

7. Children’s data

The store is not intended for children under the age of majority where they live. We do not knowingly collect personal information from children in violation of applicable law.

8. Security and retention

We use reasonable safeguards, including encrypted HTTPS connections. No security method is perfect, and we cannot guarantee absolute security.

We retain personal information only as long as reasonably necessary for the purposes described here, including providing services, complying with legal obligations and resolving disputes.

9. Your rights and choices

Depending on where you live, you may have rights to request access, correction, deletion, restriction, objection or portability of your personal information. You may also have rights to opt out of certain targeted advertising.

To exercise a right, email support@fantastreet.com. We may need to verify your identity. We will not discriminate against you for exercising applicable privacy rights.

You may unsubscribe from promotional email using the link in the email. We may still send non-promotional messages about orders, accounts or support matters.

10. International transfers

Personal information may be transferred, stored or processed outside your country. Where required, we use recognized transfer mechanisms such as standard contractual clauses.

11. Changes to this Policy

We may update this Policy to reflect changes in our practices or legal requirements. We will post the revised version and update the “Last updated” date.

12. Contact

Questions about this Privacy Policy? Email support@fantastreet.com.